Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.



Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.


Q: I'm paying by check.  Where should I send my payment?
A: Checks should be made payable to Simba House and mailed to 1603 Sand Key Estates Ct., Clearwater, FL  33767. 

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